Garden Receipt

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DATA PRIVACY POLICY

Last Updated: 2024 Jurisdiction: United Kingdom (London)

1. INTRODUCTION AND CONTROLLER

Garden Receipt (hereinafter referred to as "the Company", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to pet health emergency savings and veterinary cost management.

For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018), the data controller is Garden Receipt, located in London.

Disclaimer: This document is a standard template provided for informational purposes and does not constitute formal legal advice.

2. DATA WE COLLECT

We may collect and process the following categories of personal data about you:

  • Identity Data: Full name, title, and date of birth.
  • Contact Data: Email address, telephone number, and residential address.
  • Technical Data: Internet Protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services, including veterinary cost queries and pet health risk assessments.
  • Pet Data: Information regarding your pets, including breed, age, medical history, and emergency care requirements.

3. HOW WE COLLECT YOUR DATA

We use different methods to collect data from and about you including through:

Direct Interactions

You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise.

Automated Technologies

As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns via cookies.

4. LEGAL BASIS FOR PROCESSING

Under the UK GDPR, the lawful bases we rely on for processing this information are:

  1. Your consent: You are able to remove your consent at any time. You can do this by contacting .
  2. Performance of a contract: Where we need to perform the contract we are about to enter into or have entered into with you.
  3. Legal obligation: Where we need to comply with a legal or regulatory obligation.
  4. Legitimate interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

5. PURPOSES OF PROCESSING

We use your data for the following specific purposes:

  • ▶ To provide tailored financial specifications for pet critical care.
  • ▶ To manage our relationship with you, including notifying you about changes to our terms.
  • ▶ To administer and protect our business and this website.
  • ▶ To use data analytics to improve our website, services, and customer experiences.

6. DATA RETENTION

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and the applicable legal requirements.

7. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

Request access

Commonly known as a "data subject access request". This enables you to receive a copy of the personal data we hold about you.

Request correction

This enables you to have any incomplete or inaccurate data we hold about you corrected.

Request erasure

This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.

Right to complain

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

8. INTERNATIONAL TRANSFERS

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
  • Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

9. CONTACT DETAILS

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

Email address: Postal address: 24 Highbury Grove, London N5 2EF

Telephone: +1 (970) 460-6963